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RI HAS A "30-DAY MONEY BACK" GUARANTEE ON ALL PURCHASES*. IF NOT SATISFIED, SIMPLY SEND BACK THE UNUSED PORTION OF YOUR PURCHASE TO: Regenesis International, 1280 Suthern Way, Sparks, Nevada 89431 ALONG WITH YOUR NAME AND DATE OF ORIGINAL PURCHASE. WE WILL EITHER REFUND YOU THE PURCHASE PRICE (LESS SHIPPING&HANDLING) OR WE WILL APPLY A 110% CREDIT TOWARD FUTURE RI PURCHASES-- YOUR CHOICE. *Money Back Guarantee does not apply to water filtration products that have been flushed with water-- Limited Lifetime Warranties apply in those cases.